Gaming is entertainment — not a solution to life's problems. Jetween wants you to always play in control and enjoy it. On this page we explain how to game mindfully and where to find help if you ever need it.
Online gaming is fun, but without awareness it can turn into an addiction. Jetween doesn't want your family life or financial well-being to suffer.
Never bet more than you can afford to lose without harming your family. Keep your gaming budget separate.
Extended gaming sessions increase stress. Set a session limit on jetween to manage how much time you spend playing each day.
If gaming is damaging your relationships with loved ones, that's a serious warning sign. Make time for your family.
Feeling angry, anxious, or low after a loss is normal. But if those feelings persist, please seek support.
If children have access to your device, lock your account with a password. Players under 18 are strictly prohibited.
Play for fun, not to win. You can only truly enjoy gaming when you're able to accept a loss.
We believe control should always be in your hands. The tools below are available from your account at any time.
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once set, reductions take effect immediately; increases take effect after 24 hours.
Decide in advance how long you'll spend on the platform each day. Once the time is up, an automatic reminder will be shown.
At set intervals, a notification will appear showing how long you've been playing and a summary of your total wins and losses.
Take a voluntary break from 24 hours to 6 weeks. No deposits can be made during this time.
Keep your account closed for 6 months to 5 years. Your account cannot be reopened under any circumstances during this period.
Set a loss limit so that once you've reached a certain amount, no further bets can be placed — protecting your financial well-being.
If the answer is yes, it's time to set a deposit limit.
A session limit or cooling-off period may be helpful for you.
This is known as "chasing losses" — a dangerous habit. Seek help promptly.
Take your loved ones' concerns seriously. Use Self-Exclusion.
If you answer yes to two or more of these questions, please reach out to our support team. We don't judge — we help.
At Jetween, responsible gaming isn't just a rule — it's part of who we are. We believe a happy, healthy player is our greatest success. That's why jetween has invested in a responsible gaming program that brings together practical tools, educational content, and dedicated support.
Online gaming is entertainment — much like watching cricket or going to the cinema, it's a leisure activity. Some people mistakenly see it as a source of income. The reality is that all gaming platforms carry a house edge over the long run, which means the odds of losing are higher in most cases.
So before you play on jetween, remind yourself — this is for enjoyment, not investment. Only bet what you can afford to lose without regret.
Each month, take your total income, subtract household expenses, savings, and emergency costs — then use no more than 5% of what's left for gaming. Treat this as your "gaming budget," and once it's gone, don't play again until next month.
No one under 18 may create an account at Jetween. If there is ever reason to believe a minor is using an account, that account will be suspended immediately.
If you live in a household with children or teenagers, please:
Gaming addiction is a mental health condition that gradually affects every other area of life. It isn't a weakness — it can happen to anyone. There's no shame in asking for help.
In the early stages of addiction, a person may not recognize it themselves. Check in with yourself regularly and take your family's concerns seriously. Jetween's support team is ready to help you in complete confidence.
If you or someone you know feels that gaming is getting out of control, you don't have to face it alone.
Chat in Bengali 24/7. Get help with Self-Exclusion or limit setup.
Reach out to your nearest mental health center or counselor.
At Jetween, we're with you every step of the way. Keep it fun, keep it within your limits — that's the real win.