Jetween Terms and Conditions

These Terms and Conditions ("Terms") constitute a legal agreement between the Jetween platform and all its users. Jetween is an online gaming platform providing Sports Betting, casino, slots, and bingo services to users in Bangladesh and other countries.

It is the user's sole responsibility to read and understand these Terms. By accessing the platform or creating an account, you acknowledge the following:

• You are at least 18 years of age.
• You have read and accepted these Terms and Conditions in full.
• Online gaming is legally permitted in the country where you reside.
• You are playing for personal entertainment, not professional purposes.

Registration Eligibility

To create an account on Jetween, you must register with accurate and truthful information. Accounts created with false information may be suspended at any time.

• Only one account per person is permitted.
• Creating multiple accounts from the same IP address is prohibited.
• The name and identity provided at registration must match the details verified during KYC.
• It is the user's responsibility to keep their account password confidential.

KYC Verification

To ensure security and prevent fraud, jetween reserves the right to verify your identity at any time. This may require submission of a national ID, passport, or other relevant documents.

Deposit Rules

Deposits on Jetween can be made via mobile banking, bank transfer, or e-wallet. Please keep the following in mind when making a deposit:

• Minimum deposit amounts may vary depending on the payment method.
• Payments must be made from the same name under which the account is registered.
• Third-party deposits are not permitted.
• Deposits are generally credited to your account instantly.

Withdrawal Rules

KYC verification must be completed before a withdrawal can be processed. For more information on the withdrawal process, visit our Withdrawals page Go.

• Withdrawals can only be made to the same payment method used for the deposit.
• The minimum withdrawal amount must be met.
• Additional verification may be required for suspicious transactions.
• Withdrawal processing may take 1–5 business days.

Jetween regularly offers a variety of bonuses and promotional offers. Each offer has its own terms and conditions, which are clearly stated on the offers page.

Wagering Requirements

Most bonuses are subject to wagering requirements. This means a specified amount must be wagered before the bonus can be withdrawn.

• Wagering requirements are specified individually for each offer.
• Bonus balance and real balance are displayed separately.
• Multiple bonuses cannot be used at the same time.
• Bonuses may be voided if promotional abuse is detected.
• Bonuses are for personal use only and cannot be transferred to another player.

All games on Jetween operate in accordance with international standards. Game outcomes are determined by an RNG (Random Number Generator) that is regularly audited by independent third parties.

Betting Rules

• Once a bet is confirmed, it cannot be changed or cancelled.
• If a game is cancelled due to a technical error, the bet will be refunded.
• Jetween is not responsible for odds changes in Sports Betting.
• Jetween reserves the right to investigate any suspicious betting patterns detected.

Live Casino

In Live Casino games, the host's decision is final. In the event of a disconnection, the outcome will be determined from the game history.

Jetween is deeply committed to responsible gaming. We believe gaming is a form of entertainment, not a source of income — which is why we give users the tools to set and manage their own limits.

• Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Session Limit: Decide in advance how long you want to play.
• Self-Exclusion: If needed, you can temporarily or permanently close your own account.
• Cooling-Off Period: Take a break of anywhere from 24 hours to 6 weeks.

For more details, visit our Responsible Gaming page Read.

The following activities are strictly prohibited on the jetween platform. Violations may result in permanent account closure and forfeiture of any remaining balance:

• Creating or operating multiple accounts.
• Opening an account using a false identity or someone else's information.
• Abusing bonuses or promotions.
• Attempting to hack or manipulate the platform's systems.
• Engaging in money laundering or suspicious financial activity.
• Harassing or defrauding other users.
• Using automated software or bots to play games.

Jetween takes the protection of your personal information seriously. We store data in a GDPR-compliant manner and will never sell your information to third parties under any circumstances.

However, your information may be shared in the following circumstances:

• In response to a valid request from legal authorities.
• With authorized institutions for payment processing.
• With verification agencies in the course of fraud investigations.

For more details, visit our Privacy Policy Read.

Terms Amendment Policy

Jetween reserves the right to amend these Terms and Conditions, in whole or in part, at any time. Users will be notified in advance of any significant changes.

Account Closure

You may request to close your account at any time by contacting customer support. Please withdraw any remaining balance before your account is closed.

• A closed account may be reopened after a specified period of time.
• Once self-exclusion is active, the account cannot be reopened before the designated period ends.
• Accounts closed due to rule violations may not be eligible for reinstatement.